Service Center
Thank you for choosing HC mining equipment. We provide a full range of equipment and complete solutions, and ensure that our products meet China's high industry standards. HC not only offers free technical consulting and related guidance on equipment installation, but also has a well-trained and experienced after-sales technical team.
We provide one-stop after-sales service. Upon customer request, our technicians can visit the site free of charge to guide installation and commissioning, supervise load trials and trial runs, and train operators.
Pre-sales Service:
Based on the customer's actual needs
(1) Selection of equipment models.
(2) Design and manufacture products according to special customer requirements.
(3) Training of technical personnel for customers.
(4) Free dispatch of engineers to the customer's site to plan the layout, process flow and overall solution.
In-sales Service:
Accompany the customer for on-site inspection and acceptance
(1) Product acceptance.
(2) Assist the customer in preparing the construction plan.
After-sales Service:
Resolve issues during installation, commissioning and running-in!
(1) Dispatch after-sales staff to guide on-site installation.
(2) Equipment installation and commissioning.
(3) On-site operator training.
(4) Guidance on daily maintenance!
